- Understanding the Program and Best Practices
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Introduction to the Relationship Health Program 11 min
- Building the Program
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The Relationship Health Survey 27 min
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Automated Workflows 7 min
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Understanding the Pre-Built Dashboard 22 min
Relationship Health Program
Learn how to build the automated CX Relationship Health Program that enables organizations to continuously measure and manage the health of customer relationships.
Learning Objectives:
- Understand the purpose and best practices behind the program
- Incorporate your organization's voice with the pre-built survey
- Structure the automated Workflows
- Utilize the pre-built dashboard