On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights

CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.

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About this training

In this 60-minute webinar, you will learn about how to get more actionable insights from your CX dashboard, how to effectively combine your X&O data, and how to prove the ROI of your CX programs. 

This session features presentations and a Q&A with some of Qualtrics’ thought leaders, followed by a platform demonstration showcasing our latest CX dashboard features and how to derive value from insights.

Hear from Dan Heilbron (APJ Lead CX XM Scientist), Craig James (APJ Head of Value Advisory) & Melissa Lee  (Solution Engineer) on CX best practices, methodologies, and more.

Curriculum60 min

  • On-Demand Webinar Session
  • Maximizing ROI from your CX Dashboards & Insights 60 min
  • Post Webinar Follow-Up
  • Connect with a Qualtrics XM Strategist or find additional resources

About this training

In this 60-minute webinar, you will learn about how to get more actionable insights from your CX dashboard, how to effectively combine your X&O data, and how to prove the ROI of your CX programs. 

This session features presentations and a Q&A with some of Qualtrics’ thought leaders, followed by a platform demonstration showcasing our latest CX dashboard features and how to derive value from insights.

Hear from Dan Heilbron (APJ Lead CX XM Scientist), Craig James (APJ Head of Value Advisory) & Melissa Lee  (Solution Engineer) on CX best practices, methodologies, and more.

Curriculum60 min

  • On-Demand Webinar Session
  • Maximizing ROI from your CX Dashboards & Insights 60 min
  • Post Webinar Follow-Up
  • Connect with a Qualtrics XM Strategist or find additional resources