- Welcome to this Course
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Course Welcome 4 min
- The Human Experience Cycle
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Humans are Experience Processing Machines 4 min
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How Experiences are Perceived 2 min
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Our Memories are Flawed 2 min
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Attitudes Influence Expectations Behaviors 3 min
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Recap: The Human Experience Cycle 6 min
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Summary: Fundamentals of Human Experiences 2 min
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Key Takeaways: Fundamentals of Human Experiences 2 min
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Assess Your Knowledge: Fundamentals of Human Experiences 5 min
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End of Course 1 min
Fundamentals of Human Experiences
Learn about the Human Experience Cycle, a model for understanding how people process experiences and how that impacts their future behaviors.
Learning Objectives:
- Learn about the Human Experience Cycle
- Understand the three dimensions of how experiences are perceived
- Discover how humans' memories and flawed and why that matters in XM
- Learn how attitudes ultimately influence behaviors