- Introduction to the E-Commerce Experience Optimization
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E-Commerce Experience Optimization Program 5 min
- Implementing the Track and Diagnose Phase
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Overall Site Experience and Persistent Feedback 12 min
- Implementing the Journey Deep Dive Phase
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Site Abandonment, Cart Abandonment, and Post Transaction
- Understanding Program Guidance & the Pre-Built Dashboard
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E-commerce Experience Optimization Projects Overview and Program Guidance
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Understanding the Pre-Built Dashboard 10 min
E-Commerce Experience Optimization
Learn about this pre-built Digital CX program that uses best practices to help you understand customer needs and preferences, leading to insights that can improve customer conversion and retention.
- Understand the methodology behind this Digital program
- Learn how to customize the 5 pre-built projects included to the needs of your organization
- Analyze your data using the pre-built dashboard readily available for use