The XM Operating Framework

Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.

rate limit

Code not recognized.

About this course

Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.

Curriculum53 min

  • Six XM Competencies for Success
  • Six XM competencies and 20 XM skills 4 min
  • LEAD 2 min
  • REALIZE 1 min
  • ACTIVATE 2 min
  • ENLIGHTEN 2 min
  • RESPOND 2 min
  • DISRUPT 1 min
  • Summary: Six Competencies for XM Success 1 min
  • Characteristics of an XM Culture
  • What is culture? 1 min
  • Characteristics of an XM-Centric Culture 2 min
  • XM Culture: Purpose-Led 1 min
  • XM Culture: Human-Centric 1 min
  • XM Culture: Change-Minded 1 min
  • XM Culture: Evidence-Based 1 min
  • Summary: Characteristics of an XM Culture 1 min
  • Technology that Enables XM Capabilities
  • XM relies on a system of action 5 min
  • Key components of an XM Platform 21 min
  • Summary: Technology that Enables XM Capabilities 2 min
  • Key Takeaways
  • Learning Resources: The XM Operating Framework 1 min
  • Test Your Knowledge
  • Quiz: The XM Operating Framework
  • End of Course 1 min

About this course

Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.

Curriculum53 min

  • Six XM Competencies for Success
  • Six XM competencies and 20 XM skills 4 min
  • LEAD 2 min
  • REALIZE 1 min
  • ACTIVATE 2 min
  • ENLIGHTEN 2 min
  • RESPOND 2 min
  • DISRUPT 1 min
  • Summary: Six Competencies for XM Success 1 min
  • Characteristics of an XM Culture
  • What is culture? 1 min
  • Characteristics of an XM-Centric Culture 2 min
  • XM Culture: Purpose-Led 1 min
  • XM Culture: Human-Centric 1 min
  • XM Culture: Change-Minded 1 min
  • XM Culture: Evidence-Based 1 min
  • Summary: Characteristics of an XM Culture 1 min
  • Technology that Enables XM Capabilities
  • XM relies on a system of action 5 min
  • Key components of an XM Platform 21 min
  • Summary: Technology that Enables XM Capabilities 2 min
  • Key Takeaways
  • Learning Resources: The XM Operating Framework 1 min
  • Test Your Knowledge
  • Quiz: The XM Operating Framework
  • End of Course 1 min