Customizing Your CX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.

rate limit

Code not recognized.

About this course

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.

Curriculum13 min

  • Navigating Participants to the Right Survey Experience
  • Using the Survey Flow to Navigate Participants 3 min
  • Customizing End of Survey Experiences 3 min
  • Capturing O-Data to Provide Context
  • Capturing Embedded Data 3 min
  • Styling Your Survey to Create Visual Interest
  • Adding Global Styles 3 min
  • End of Course 1 min

About this course

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.

Curriculum13 min

  • Navigating Participants to the Right Survey Experience
  • Using the Survey Flow to Navigate Participants 3 min
  • Customizing End of Survey Experiences 3 min
  • Capturing O-Data to Provide Context
  • Capturing Embedded Data 3 min
  • Styling Your Survey to Create Visual Interest
  • Adding Global Styles 3 min
  • End of Course 1 min