Automating CX Follow Ups

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

rate limit

Code not recognized.

About this course

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

Curriculum10 min

  • Automating Workflows
  • Navigating the Workflows Hub 2 min
  • Understanding Workflows and Tasks 4 min
  • Monitoring Workflows and Follow Up 3 min
  • End of Course 1 min

About this course

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

Curriculum10 min

  • Automating Workflows
  • Navigating the Workflows Hub 2 min
  • Understanding Workflows and Tasks 4 min
  • Monitoring Workflows and Follow Up 3 min
  • End of Course 1 min