Managing a Contact Directory for Distribution of Patient Experience Surveys

Learn how to effectively communicate with your patients by maintaining a singular platform for contacts.

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Curriculum31 min

  • Introduction to the XM Directory
  • Managing the XM Directory 4 min
  • Establishing Directory Settings 6 min
  • Managing Contacts in Your Directory
  • Directory Automations 6 min
  • Viewing Contacts & History 6 min
  • Distributing Patient Experience Surveys
  • Directory Distributions 5 min
  • SMS Distributions 4 min

Curriculum31 min

  • Introduction to the XM Directory
  • Managing the XM Directory 4 min
  • Establishing Directory Settings 6 min
  • Managing Contacts in Your Directory
  • Directory Automations 6 min
  • Viewing Contacts & History 6 min
  • Distributing Patient Experience Surveys
  • Directory Distributions 5 min
  • SMS Distributions 4 min