- Overview of Employee Experience
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Defining Employee Experience (EE & EL) 5 min
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Course Overview (EE & EL) 1 min
- The EX Maturity Model
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Outlining Five Stages of EX Maturity (EE & EL) 4 min
- Program Governance
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EX Program Ownership (EE & EL) 10 min
- Starting on the Projects Page
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Creating a Project (EE & EL) 3 min
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Managing Projects (EE & EL) 2 min
- Capturing Engagement Metrics
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Designing an Engagement Survey (EE Only) 25 min
- Capturing Lifecycle Metrics
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Overview of the Employee Lifecycle (EL Only) 1 min
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Designing an Onboarding Survey (EL Only) 30 min
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Designing an Exit Survey (EL Only) 20 min
- Building an Advanced Survey
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Piped Text (EE & EL) 3 min
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Introduction to Survey Flow (EE & EL) 3 min
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Organizing Survey Flows with Groups (EE & EL) 1 min
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Creating Pathways with Branches (EE & EL) 3 min
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Analyzing Text within the Survey Flow (EE & EL) 3 min
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Translating Surveys for a Global Audience (EE & EL) 6 min
- Automating Follow Ups
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Creating Workflows and Tasks (EE & EL) 2 min
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Email Tasks (EE & EL) 5 min
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Workflows Run History (EE & EL) 1 min
- Quiz
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Module Quiz: Introducing Employee Experience Programs
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End of Course
Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
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Note: Automated Actions are being renamed to Workflows. While you may see references to "Actions" as a part of this course, going forward these will be referred to as "Workflows" in the Qualtrics platform. There are no changes to functionality as part of this change.
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