Reporting Your CX Feedback

Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.

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About this course

Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.

Curriculum45 min

  • Referencing Survey Data to Prepare a Dashboard
  • Creating a Dashboard Project 4 min
  • Mapping Survey Data 4 min
  • Customizing Recode Values 4 min
  • Visualizing Data in a Dashboard to Tell a Story
  • Creating Pages and Widgets 3 min
  • Exploring & Editing Widget Types 5 min
  • Reporting on Tickets and Action Plans 5 min
  • Creating Dashboard Notifications and Adding Benchmarks 6 min
  • Sharing Dashboard Access to Communicate Results
  • Managing Users & Roles 6 min
  • Sharing Dashboards 7 min
  • Overview of the Homepage
  • End of Course 1 min

About this course

Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.

Curriculum45 min

  • Referencing Survey Data to Prepare a Dashboard
  • Creating a Dashboard Project 4 min
  • Mapping Survey Data 4 min
  • Customizing Recode Values 4 min
  • Visualizing Data in a Dashboard to Tell a Story
  • Creating Pages and Widgets 3 min
  • Exploring & Editing Widget Types 5 min
  • Reporting on Tickets and Action Plans 5 min
  • Creating Dashboard Notifications and Adding Benchmarks 6 min
  • Sharing Dashboard Access to Communicate Results
  • Managing Users & Roles 6 min
  • Sharing Dashboards 7 min
  • Overview of the Homepage
  • End of Course 1 min